Terms of service

Preamble

This website is operated by tryroop.com Throughout the Site, the terms “we”, “our”, and “us” refer to Tryroop. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Refund & Return Policy, and any other legal notices posted on the Site.

These Terms apply to all users of the Site, including customers, browsers, vendors, partners, content contributors, and any other individuals accessing or using our Services.

Please read these Terms carefully before using our Site. If you do not agree with any part of these Terms, you must not access the Site or use our Services.

Any new features, tools, or services added to the online store will also be subject to these Terms. You may review the most current version at any time on this page. We reserve the right to update or modify these Terms at our sole discretion. Continued use of the Site following any changes constitutes acceptance of those changes.

Article 1 – Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have obtained consent from a legal guardian for any dependents using this Site.

▹ You may not use our products or Services for any unlawful or unauthorised purpose
▹ You must not violate any applicable laws, including intellectual property laws
▹ The transmission of viruses, malware, or malicious code is strictly prohibited

Any breach of these Terms may result in immediate termination of your access to our Services.

Article 2 – General Conditions

▹ We reserve the right to refuse Service to anyone at any time, for any reason
▹ Your data (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements
▹ Payment and banking information is always encrypted during transmission
▹ You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Services without our express written permission

Article 3 – Reliability of Information

The content available on the Site is provided for general informational purposes only. We do not guarantee that information is accurate, complete, or current. Any reliance on the Site’s content is at your own risk.

Article 4 – Price & Service Changes

▹ Prices for our products may change without notice
▹ We reserve the right to modify, suspend, or discontinue the Site or any part of the Services at any time without prior notice

Article 5 – Products or Services

▹ Certain products or Services may be available exclusively online
▹ Products may be offered in limited quantities and are subject to our Refund & Return Policy
▹ We strive to display product colours accurately but cannot guarantee exact screen representation
▹ We reserve the right to limit sales by individual, region, or jurisdiction
▹ Products or Services may be modified or discontinued at any time without notice

Article 6 – Billing & Customer Account

▹ We reserve the right to refuse or limit orders, including orders suspected of resale
▹ You agree to provide current, complete, and accurate purchase and account information
▹ This includes billing details, shipping addresses, email addresses, and payment information

Article 7 – Third-Party Tools

▹ Certain features may be provided by third-party service providers
▹ We do not control or guarantee the performance of third-party tools
▹ Use of third-party tools is at your own risk and subject to their terms

Article 8 – External Links

▹ Our Site may contain links to third-party websites
▹ We are not responsible for the content, accuracy, or policies of third-party platforms
▹ Any concerns regarding third-party services must be addressed directly to those providers

Article 9 – Comments & Suggestions

Any ideas, feedback, suggestions, or other submissions you send to us may be used by Tryroop without restriction.

▹ We are under no obligation to maintain submissions in confidence
▹ We are not required to provide compensation for submissions
▹ You agree not to submit unlawful, abusive, defamatory, or infringing content

Article 10 – Personal Data

Your submission of personal information through the Site is governed by our Privacy Policy, which forms part of these Terms.

Article 11 – Errors and Corrections

Occasionally, information on the Site may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct such errors at any time without prior notice.

Article 12 – Prohibited Uses

You are prohibited from using the Site or its content for:

▹ Any unlawful, abusive, or fraudulent activity
▹ Violating the rights of others
▹ Posting misleading, hateful, or harmful content
▹ Collecting personal data of other users without consent
▹ Uploading viruses or malicious code
▹ Interfering with the Site’s security or functionality

Any violation may result in immediate termination of access.

Article 13 – Limitation of Liability

Use of the Site and Services is at your sole risk. The Services are provided “as is” and “as available” without warranties of any kind.

Tryroop shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or Services.

Article 14 – Indemnification

You agree to indemnify and hold harmless Tryroop from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

Article 15 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

Article 16 – Termination

These Terms remain effective unless terminated by either party.

▹ You may terminate by discontinuing use of the Site
▹ We may terminate your access immediately if you violate these Terms

Article 17 – Entire Agreement

These Terms constitute the entire agreement between you and Tryroop and supersede any prior agreements. No ambiguity shall be interpreted against the drafting party.

Article 18 – Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Article 19 – Changes to Terms

We reserve the right to update or replace these Terms at any time. The most current version will always be available on this page. Continued use of the Site constitutes acceptance of any changes.

Article 20 – Contact Information

If you need assistance or have additional questions, our team is happy to help.

▹ Email: hello@tryroop.com
▹ Phone: +44 808 531 0209
▹ Address: 446 Stratford Road, Birmingham, B11 4AE, United Kingdom

Opening Hours (GMT/BST)

▹ Monday to Friday: 9:00am – 6:00pm
▹ Saturday & Sunday: 9:00am – 2:00pm

▹ Average Response Time: 24 to 48 hours

For additional contact options, please visit our Contact Us page.