Shipping policy
At Tryroop, we are committed to delivering your orders quickly, securely, and with care to provide you with a smooth and reliable shopping experience. Below you will find all the details regarding our shipping process.
Currency Notice
All prices, transactions, and shipping details displayed on tryroop.com are listed and processed in British Pounds Sterling (£).
Shipping Fees
▹ Free standard shipping is available on all orders within the United Kingdom
▹ No minimum spend required
▹ No hidden fees
▹ Reliable and dependable delivery
Processing & Delivery Time
▹ Order Cut-off Time: 5:00 PM GMT (UK)
▹ Fulfilment Days: Orders are processed and dispatched Monday to Friday only
▹ Handling Time: Minimum 1 business day and a maximum of 2 business days (Monday to Friday)
▹ Transit Time: Minimum 3 business days and a maximum of 5 business days (Monday to Friday)
▹ Total Delivery Time: Most UK orders arrive within 4–7 working days from order confirmation
▹ Weekend & Public Holiday Orders: Orders placed on weekends or UK public holidays will be processed on the next business day
Delivery times may be slightly extended during peak periods such as holidays, promotions, or sales events.
Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a tracking link, allowing you to monitor your delivery in real time.
Address Modification
▹ If you need to change your delivery address, please contact us at hello@tryroop.com as soon as possible and before your order has been shipped
▹ Once an order has been dispatched, delivery address changes are no longer possible
Delivery Restrictions
▹ We currently deliver exclusively within the United Kingdom
▹ We do not ship to international addresses at this time
▹ PO Boxes and BFPO addresses are not supported
Contact Information
If you need assistance or have additional questions, our team is happy to help.
▹ Email: hello@tryroop.com
▹ Phone: +44 808 531 0209
▹ Address: 446 Stratford Road, Birmingham, B11 4AE, United Kingdom
Opening Hours (GMT/BST)
▹ Monday to Friday: 9:00am – 6:00pm
▹ Saturday & Sunday: 9:00am – 2:00pm
▹ Average Response Time: 24 to 48 hours
For additional contact options, please visit our Contact Us page.